Flipkart, India’s leading e-commerce marketplace has launched the Schedules Delivery for its customers and it is currently available in Bangalore, Delhi, Mumbai & will be expected to available in other cities soon. Flipkart is the only e-commerce player in India to introduce this service and we are waiting to hear from other e-commerce player like Amazon India, Snapdeal what will they do to take on this.
Commenting on the launch of Schedules Delivery Service, Rahul Chari, VP – Supply Chain Engineering, Flipkart, said,
“Flipkart has always been in the forefront of offering unique and innovative supply chain benefits that take e-commerce to a different level. Schedule Delivery as a feature, serves to enhance the online shopping experience, especially in metros where time constraints are a huge bottleneck for customers. While this is especially true of large appliances – we intend to extend this benefit to other categories soon.”
This service enable customers to choose a specific date & time for delivery of their Flipkart order. In addition to this, customers can choose delivery slots as early as the next day. Although, Flipkart already introduced the in-a-day delivery but it costs INR 90 per item and the Scheduled Delivery service is available free of cost for Flipkart customers.
Currently this service is available for the large appliances category & sooner it will be extended to other select categories in coming time. Keeping customer requirements in mind for a category like large appliances, Flipkart will soon offer installation service along with delivery during the pre-selected slots.