Blue Dart has launched the country’s first PARCEL LOCKER service at Gurgaon’s Unitech, Cyber Park. Blue Dart PARCEL LOCKER allow recipients of parcels to collect their shipments from the facility 24-hours a day. This mechanism will benefit e-tail customers who may not be present during regular delivery hours, can collect their shipments from the PARCEL LOCKER at any time as per their convenience. Above all, the service is beneficial for those who travel often and with PARCEL LOCKER Blue Dart will offer the convenience of a 24 hours a day/7 days a week/365 days a year delivery mechanism.
Anil Khanna, Managing Director, Blue Dart Express Limited said:
“At Blue Dart we’ve constantly strived to provide customers with service innovations keeping in mind changing needs and lifestyles. Blue Dart is the market leading service provider on the last mile for the e-tailing industry in India. The advent of e-tailing in times when many customers are away from their homes during the greater part of the day created the need for a service like the parcel locker facility. Globally, this service has been a success. I’m confident our customers in India will benefit tremendously from such a mechanism that allows them the convenience of collecting their parcels from a safe facility anytime during the day.”
The PARCEL LOCKER service uses mobile technology in tandem with specially designed lockers which ensure customers to get all-day access to their shipments from a safe, secure and convenient facility. As soon as the package is delivered to the PARCEL LOCKER, the e-tail customer will receive a unique security code via SMS. They will have to use this code to unlock the PARCEL LOCKER and collect their shipment at a convenient time. Above all, at a later stage the Parcel Locker will also be used to collect reverse shipments from customers.
PARCEL LOCKER will currently be available for prepaid e-tail shipments. In the next phase, the company will also provide automated payment collection consoles at the facility. Blue Dart PARCEL LOCKER in Gurgaon is the first of many such facilities to be set-up by the company pan India. The transportation and distribution major will introduce PARCEL LOCKERS at multiple locations across the country.